Contact us
Last updated 11 June 2026
We're here to help with anything to do with your Decathlon My Club club shop order: sizing, personalisation, delivery, or a problem with something you've received.
Order and product enquiries
Email us at [email protected] or call +44 020 3978 6407 and we'll get back to you as soon as we can. If your message is about an existing order, please include your order number so we can find it quickly.
Faulty or incorrect items
If something arrived faulty, damaged or different from what you ordered, email [email protected] within 14 days of delivery and we'll arrange a replacement or refund. See our Terms of Sale for full details.
Running a club shop
Interested in setting up a custom kit shop for your club? Find out more at myclubgroup.com.
